Customer Help
Always willing to assist.
Common purchase queries answered
Orders and Shipping
All orders are sent via Australia Post and different locations have different times. The tracking will assist.
Accounts are setup during the Check out process.
Tracking will be provided when send and it should keep you updated. We can always check as well if you need us to.
Through the secure checkout process, none of your transactional card details are kept.
We will always attempt to combine freight to make the delivery easier.
If you need to swap an item
Returns and Exchanges
Returns will be based on freight costs for the customer and subject to a 15% restock fee.
Reach out and let us know if we have made a mistake. We photograph all deliveries as dispatched to make sure we are providing the best service, but mistakes can occur.
We are normal people. Use the number on the top of the website or email through the Contact us section.
Contact within 24 hours and we will be able to make the change
Contact is the key. If it has left it is hard for us to return and change, but we will always try.
Always contact first as models may be on clearance or a change is due.